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Free standard shipping.

Express Shipping is not available for P.O. boxes and APO/FPO addresses.

Shipping Time excludes time for processing your order between 1 to 3 days before shipping.

Orders are not shipped or delivered on weekends or public holidays.

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking information will be updated within 48 hours.

Track your package via tracking platform.

We will do our best to deliver your package as soon as possible. However, additional time may be required if there are issues resolving the delivery address or clearing customs.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there is a significant delay in shipping your order, we will contact you via email.

If your order hasn’t arrived after more than 21 days, please contact us at support@zendure.com. We recommend contacting customer support within 180 days of the purchase date.

Zendure is not responsible for the loss of the package in case of using a virtual address or incorrect address, so please be cautious while filling in the shipping address. The detailed door number should be included to guarantee delivery.